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Asiana Airlines Temporarily Shuts Website After Hacker Attack

By February 27, 2017 at 10:03 pm
Asiana Airlines said the hacking attack did not result to any leak in sensitive personal information. (Photo : The Telegraph)

South Korea's second-biggest airline Asiana Airlines Co. temporarily shut down its global website Monday after hackers launched an attack that made it difficult for users to check their flight schedules and book flights.

Company officials said that the hacking attack did not result in personal information leak. Hackers reportedly began their work around 4:30 a.m., officials said.

Last July, Asiana Airlines was also involved in a massive private data breach after the huge amount of sensitive passenger information was leaked on the Internet.

The information includes bank account details, citizen resident numbers, home addresses, phone numbers, family relations records and passport information. It is believed the leak happened because the information stored on the company's website flyasiana.com was compromised.

Computer engineers observed then that Asiana's website security was "extremely poor" and clearly violated the Personal Information Protection Act that required companies handling personal data to maintain a secure storage of information.

Among the victims of last year's hacking attack were Koreans and foreigners who traveled or planned to travel using Asiana or its affiliated airlines, including Singapore Airlines, United Airlines, Thai Airways, Scandinavian Airlines and Lufthansa, among others.

Following the report on the leak, the company temporarily shut its Frequently Asked Questions (FAQ) server and launched a probe into the incident. Customers' information were saved on the FAQ section server since May 2015, the company said.

Monday's attack was done by hackers who called themselves "Kuroi SH and Prosox". Based on the message posted on the website, the group appears to be antagonistic toward Albanians.

"I am sorry, Asiana Airlines, but the world needs to understand the crime against humanity, carried out by Albanians pigs touching Serbia," the hackers said.

Hackers did not directly target Asiana's company website, but the server of a contracted provider that manages the website's domain name system, an official of the airlines said.

At around 8 a.m., the website appeared to have been fully restored.

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